The collaboration between Amit Jain’s CarDekho & Girnar AI Innovations is aiming to transform the customer support sector with advanced AI-powered solutions.

Their product Uservox.ai, both the companies want to revolutionize the ways business engage with customers, using AI-driven voicebots, chatbots, and conversational tools to enhance interactions.

These features and technologies are made in order to make customer experiences more personalized, efficient, and seamless.

Founded in April 2024 by Saurabh Mathur and Shraddha Srivastava, Girnar AI Innovations Lab focuses on creating AI-powered virtual assistants. Utilizing advanced natural language processing (NLP) and machine learning.

These solutions are designed to meet the intricate customer engagement requirements across various sectors, including automotive, insurance, ed-tech, and fintech. With backing from CarDekho, these AI solutions will be further enhanced to facilitate customer interactions in multiple Indian languages and dialects, providing support in both voice and text formats.

The partnership will enable Girnar AI Innovations Lab to leverage CarDekho Group’s extensive industry expertise in automotive, insurance, and lending. This collaboration will aid in refining their AI-driven voicebots for specific sectors and broadening their reach across various regions. It also facilitates rapid testing, market expansion, and quick iterations, positioning Girnar AI Innovations Lab as a significant player in AI-based customer support solutions.

According to the founder of Girnar AI Innovations Lab, they are very excited to collaborate with CarDekho Group, who has been a pioneer in offering new standards for customer service and innovation.

He also told that, their goal is to enhance the way businesses interact with their customers by using AI-driven voice solutions that understand local languages and nuances, and with this collaboration they are targeting to procure an efficient, personalized, and engaging customer journeys.

CarDekho’s investment in Girnar AI Innovations Lab is a key component of the Girnar Vision Fund's broader strategy to support innovative startups in sectors such as autotech, fintech, insurtech, and other deep tech industries. Launched in late 2023, the Girnar Vision Fund has already invested in several forward-looking companies, including BiUP Technologies.

The Co-founder and CEO of CarDekho Group, Amit Jain mentioned, "Girnar AI Innovations Lab is harnessing the power of AI to transform customer engagement and product experiences in smarter, more intuitive, and more personalized ways. With Girnar Vision Fund, we aim to nurture such innovative startups, providing the resources and mentorship needed to revolutionize not just the automotive sector but the entire technological landscape of India.”